• FES OR FRICK, WHICH ONE IS BETTER

    Which one is better in process system? They are all very proffssional and have a long history.
    wgb101
    created by wgb101
  • FX20 - HELP ME

    Hello! I have two controllers FX20. How setup site director for one? Who can give me soft FX Workbench (if it is possible) ?
    korgan92
    last modified by korgan92
  • ADS upgrade using a new PC

    Hi all,   I am going to upgrade one of my BMS site from ADS version 3.1 to 7. But my BMS PC is so old (Windows XP sp2, 2002), so I am going to change the BMS PC also. My doubt is if I am ordering a MS-ADS05U-6 ...
    raginkal
    created by raginkal
  • NAE 55

    Dear Sir/Madam, Can you please tell me how the maxium amount of object points for NAE 55 controller?  Due to JCI's student guide is unclear.   Thank you, LC
    HVAC88
    last modified by HVAC88
  • JAVA

    Tried logging into multiple sights this morning and get these error on all or then whether at WB 5 or 6. Yesterday was fine>   java.security.cert.CertificateException: java.security.cert.CertPathValidatorExce...
    jlauf
    last modified by jlauf
  • Difference bet ADS and ADX?

    Dear Sir/Madam, Does anyone know the specific difference between ADS and ADX?   Thank you, Lisa
    HVAC88
    last modified by HVAC88
  • Did you have a brief description for 5.2.18 patch?

    Did you have a brief description for Metasys 5.2.18 patch?
    rafydsm
    created by rafydsm
  • NIE 8500 crashing due to communication loss

    Hello all,   I am a consulting engineer who's been asked to help troubleshoot a Metasys issue. My knowledge of the system architecture overall is limited, if there are specifics I need to know to answer this, pl...
    mq1129
    created by mq1129
  • Enable / Disable "Out of Service" for users; Metasys 7

    Just upgraded to Metasys 7, and I understand we can decide whether users can issue Out of Service commands. How do I change that setting for individual users (I have administrative rights)?
    cengland71
    created by cengland71
  • What point of sales tools work best for your distribution location? How can we better help you promote and sell JCI products?

    How do you make your customers aware of new products? What works best for you in communicating features and benefits of specific products? What can JCI do to help your team sell and learn JCI products?
    cglennmi
    last modified by cglennmi
  • DVN 5000 Forgot Password

    Hello partners,   Actually I have a DVN 5000, and its running, but the DVN have the camera configuration of the latest user, now I want to apply my new parameters but it have some user accounts, and I don't have...
    capg1984
    last modified by capg1984
  • NAE Offline

    Hello guys! One of our 5 NAEs is offline and showing a red 'x' on the Metasys. We also have another NAE that is with Unreliable status and showing a red "!?" on the Metasys. The Firewall is off. Any idea about wha...
    thalesws
    created by thalesws
  • CCT ERROR

    I HAVE ERROR WHEN OPENNING CCT (ERROR WHILE LOADING PALETTE TREE)   HOW CAN I SOLVE IT
    mohamed.azim
    last modified by mohamed.azim
  • What is factory test mode addr=03 or FF

    Hi All,   When i am downloading a FEC 2621, it shows a message in FEC 2621 Display as "FACTORY TEST MODE ADDR = 03 OR FF". What is this mean? and Why it occurs? Can any one brief me plzzz...   Thanks 
    phanikumar
    created by phanikumar
  • Does anyone know the difference between Modbus Async and Modbus Slave?

    From what I read about Modus, Slave is older protocol and Async is newer protocol, but how do you know which one you have when connecting to a device?
    mhanschu
    created by mhanschu
  • Metasys control

    I Have NCE metasys System. We lost the power in the building than all my VAV boxes Reheat valve opening100 percent. I checked JCI  metasys control it showing operator override to water flush. I tried to release t...
    xly
    created by xly
  • NCE-25 & Brownouts

    Dear Friends,   I have an NCE - 25 that has been experiencing bus failure every few weeks. After reviewing the events log, I have discovered alarm reporting battery/power & load powered from battery.  ...
    jgutierrez
    created by jgutierrez
  • NCE Redundancy ?

    Dear Friends,   I have data center where I would like to have redundancy for the NCE-25 controller.   I would like to support this controller when the bus fails or the controller as well.   What are ...
    jgutierrez
    created by jgutierrez
  • Metsys 7 UI and SMP user view

    We have recently upgraded Metasys from version 4 to version 7.  We have also changed to an ADX virtual server.  Is it possible to still have the standard Metasys SMP User View for PC workstations and then th...
    titonium
    created by titonium
  • Has the default username or password changed for FX30E stations

    I have a new FX30E that I can't log into the station on. The platform username and password work fine and when the station is starting, it indicates that it has the factory default credentials but I can't log into the...
    peterdraper
    created by peterdraper