• Metasys control

    I Have NCE metasys System. We lost the power in the building than all my VAV boxes Reheat valve opening100 percent. I checked JCI  metasys control it showing operator override to water flush. I tried to release t...
    last modified by xly
  • NAE 55

    Dear Sir/Madam, Can you please tell me how the maxium amount of object points for NAE 55 controller?  Due to JCI's student guide is unclear.   Thank you, LC
    last modified by HVAC88
  • Temporary Occupancy Stat triggers on temp adjustment

    Hi, My first attempt at asking question.  Please be gentle, ZN-TOCC triggers when anyone rotates stat temp. I only want it to trigger when button is pushed.  Can this be done?  
    last modified by Korey
  • Critical System Error?  Help

    Dear Sir/Madam, Can anyone explain what the red critical system error means; this was the events that led up to the restore.   Command-Upload Command-Security Database Back up Command-Download “Critica...
    created by HVAC88
  • JAVA

    Tried logging into multiple sights this morning and get these error on all or then whether at WB 5 or 6. Yesterday was fine>   java.security.cert.CertificateException: java.security.cert.CertPathValidatorExce...
    last modified by jlauf
  • 2015 Community Migration: Project Update and Now vs. Tomorrow Edition Three

    Here's your third edition of 2015 Community Migration update. If you missed the first and second edition, you can find them here and here.   Project Update Now vs. Tomorrow Ideas   Project U...
    last modified by communitymgr

    Which one is better in process system? They are all very proffssional and have a long history.
    created by wgb101
  • FX20 - HELP ME

    Hello! I have two controllers FX20. How setup site director for one? Who can give me soft FX Workbench (if it is possible) ?
    last modified by korgan92
  • ADS upgrade using a new PC

    Hi all,   I am going to upgrade one of my BMS site from ADS version 3.1 to 7. But my BMS PC is so old (Windows XP sp2, 2002), so I am going to change the BMS PC also. My doubt is if I am ordering a MS-ADS05U-6 ...
    created by raginkal
  • Difference bet ADS and ADX?

    Dear Sir/Madam, Does anyone know the specific difference between ADS and ADX?   Thank you, Lisa
    last modified by HVAC88
  • Did you have a brief description for 5.2.18 patch?

    Did you have a brief description for Metasys 5.2.18 patch?
    created by rafydsm
  • JCI-Metasys Installations Bulletin

    FYI, This is for those that dont already know. This will be sent out to all that deal with a specific customer. It is also noteworthy for all other installations.
    last modified by GhostSamurai
  • NIE 8500 crashing due to communication loss

    Hello all,   I am a consulting engineer who's been asked to help troubleshoot a Metasys issue. My knowledge of the system architecture overall is limited, if there are specifics I need to know to answer this, pl...
    created by mq1129
  • Ability to sort the PCT program Inputs / Outputs

    Open for Voting
    2 votes
    Right now you can sort by alphabetical input / output name by clicking on the bar above the inputs or outputs and it will toggle between A-Z or Z-A. I would find it helpful if you were able to sort by I/O point name t...
    last modified by jnemmers
  • Export to Excel - Trend Viewer

    Open for Voting
    6 votes
    It would be user friendly if the trend viewer would have an export button to excel. The copy paste is fine, but having the data in excel would be great. Also, the trend viewer displays chart views and having the chart...
    last modified by jgutierrez
  • CCT Custom Applications

    Open for Voting
    7 votes
    A place to discuss custom programing in CCT and make your controller do more for you.
    last modified by bbolton
  • Enable / Disable "Out of Service" for users; Metasys 7

    Just upgraded to Metasys 7, and I understand we can decide whether users can issue Out of Service commands. How do I change that setting for individual users (I have administrative rights)?
    created by cengland71
  • What point of sales tools work best for your distribution location? How can we better help you promote and sell JCI products?

    How do you make your customers aware of new products? What works best for you in communicating features and benefits of specific products? What can JCI do to help your team sell and learn JCI products?
    last modified by cglennmi
  • DVN 5000 Forgot Password

    Hello partners,   Actually I have a DVN 5000, and its running, but the DVN have the camera configuration of the latest user, now I want to apply my new parameters but it have some user accounts, and I don't have...
    last modified by capg1984
  • NAE Offline

    Hello guys! One of our 5 NAEs is offline and showing a red 'x' on the Metasys. We also have another NAE that is with Unreliable status and showing a red "!?" on the Metasys. The Firewall is off. Any idea about wha...
    created by thalesws