0 Replies Latest reply: Oct 1, 2012 3:19 PM by heatherausmus RSS

Having issues in IE and Firefox?

heatherausmus

If you use Internet Explorer and Firefox and the community isn't displaying correctly, please clear the cache and refresh your browser. Steps to clear the cache are:

 

Internet Explorer

  1. Select Tools
  2. Select Delete Browsing History
  3. Confirm that Temporary Internet files and Cookies are checked
  4. Click Delete

Firefox

  1. Select Tools
  2. Select Clear All History
  3. Change Time range to clear to Everything
  4. Select the icon next to Details
  5. Confirm that Cache is checked
  6. Click Clear Now

 

If you continue to have issues, please confirm that you are using a supported browser (see Frequently Asked Questions for full list of supported browsers) and if you are, reply here or send me a message and we can look into it.