It was 15 minutes until my beloved Chicago Bears kicked off, and all my entertainment system was producing was a click.  And it wasn’t the TV-turning-on kind of click.  It was a consistent, repetitive, annoying click.  No picture, no sound, no reassuring sight of the fans braving the cold of the Windy City…just a click.


With no way of watching the game from my comfortable couch, I would be forced to watch it from an uncomfortable stool at a bar down the street from my house.  On the chilly walk over I realized that I did not have the slightest idea as to what was wrong with my TV.  I started to consider what the issue could’ve been and what options I had for fixing it.  The TV wasn’t turning on, even though an hour prior I had been watching a movie using the DVD player.  I’d had issues with the cable box before, so maybe it was sending a strange signal that the TV interprets.  Then again, the whole system is routed through an A/V receiver, so maybe the receiver had been the issue.


After a feeble attempt at solving the problem myself (an attempt that included several Google searches and me watching a YouTube video demonstrating how to “fix” the problem with a soldering iron), I called the cable guy.  The cable guy wasn’t able to repair my TV either. He hinted that I was wasting his time and suggested I buy a new TV.  Despite the current holiday deals on new TVs, I decided to go a different route and have a TV repair shop fix it.


Throughout my entire ordeal I couldn’t help but think how great it would’ve been if I had a tool that would’ve shown me exactly what was going on within my entertainment system – one that would’ve allowed me to see each individual component and how it was functioning (particularly if incorrectly).  A tool of that caliber would have not only prevented me from requesting a service call from the cable company, it would have also alerted the repair shop to the two burnt out capacitors in the TV before even coming to my house for an inspection. The repairman would have brought the right tools and parts to resolve the issue, eliminating extra trips to my house, time spent waiting for ordered parts and, most importantly, guessing as to what the issue might’ve been.  A tool like this would’ve saved all parties involved time, money and frustration.


Fortunately, when striving to get the most out of your buildings from an energy- and performance-management perspective, a tool with these capabilities does exist.  The Custom Analyzer application, a component of the Panoptix™ solution by Johnson Controls, can provide an in-depth look at a building’s – or even an entire portfolio of buildings – performance with just a few mouse clicks.  The Panoptix Custom Analyzer application allows users to investigate and report equipment performance from multiple data sources, including building systems and correlate with weather, utility bill and meter data.  This information can be used to determine where energy loss is occurring and why, which is essentially like cost savings opportunities presenting themselves. The Panoptix Custom Analyzer application can also illustrate spikes in energy consumption, providing invaluable insight that helps diagnose the actual cause of the abnormal consumption.   The Panoptix Customer Analyzer application truly gives users the power to better define equipment problems before a technician arrives on site, which ultimately helps save time and money.


If only something like the Panoptix Custom Analyzer application existed in the world of home entertainment systems.



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