• Connected Community Levels

    Note: This program is suspended as of April 7, 2015 due to the 2015 Community Migration. Learn more.   You can check your level and the number of points you need to get to the next level by clicking the points ...
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  • Connected Community Missions & Badges

    Note: This program is suspended as of April 7, 2015 due to the 2015 Community Migration. Learn more.   A description of all of the current missions that can earn points and badges for you. Try one, such as intr...
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  • How do I create a private discussion?

    Private discussions limit the audience to your post to only the people you want and appear in the Communications streams of only the people that you’ve selected to include or the recipient has added. Note: P...
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  • Where do I go if I have questions?

    There are a couple options on where to go if you have questions:   For how to community related questions, you’re welcome to post them here or as a comment below or in Community Help. However, should your ...
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  • Community Guidelines

    Welcome to the Johnson Controls Connected Community! We look forward to you joining the conversation and sharing your ideas, experiences and feedback. To help ensure that the community remains informative, engaging an...
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  • Facility Explorer & HVAC/R Wholesale Distributors Frequently Asked Questions (FAQs)

    These Frequently Asked Questions (FAQs) are designed to provide a better understanding on who can join and how to join the Facility Explorer and HVAC/R forums. If you have any additional questions after reviewing them...
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  • What are tags?

    Tags help us keep the community organized and make content easier to find. Think of tags as category names, so use any keyword or keywords that make sense.   To assign tags to a status update: Select Activity o...
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  • What if I forget my username?

    To retrieve your username:   Click Log in in the upper right corner Select I forgot my username Enter the email address associated to your account Click Send   You’ll receive an email with your ...
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  • How do I edit my profile?

    To edit your profile:   Log in Select your name in the upper right corner Click Edit Profile Select the Your Profile tab and edit the fields that you'd like to bring up-to-date Click Save   Upon clicki...
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  • How do I change my password?

    To change your password, follow one of the following two processes:   If you know your password and can log in:   Log in Select the icon after your name in the upper right corner Select Change Password ...
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  • How do I update my profile bio and expertise?

    To update your profile bio and expertise within your profile, excluding skills:   Login Select your name in the upper right corner Click Edit Profile Select the Your Profile tab and enter your Biography and E...
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  • How do I register?

    To register and become a member of the connected community:   Select Register in the upper right corner and enter your professional email address. After confirming your email address, you'll be able to create an...
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  • 2014 System Update Frequently Asked Questions

    On Monday, September 29, 2014 (rescheduled from Friday, September 19, 2014), we’ll be updating our community login and these Frequently Asked Questions (FAQs) are designed to provide a better understanding of th...
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  • Community Help

    Need help with the community? Browse the resources below or ask a question in this forum by posting a discussion or commenting on a resource.   If you can't log in or have account specific questions, send an ema...
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  • How do I update my account privacy settings?

    Select your name in the upper right corner, click Edit Profile and then the Privacy tab.* Set the visibility you prefer to each profile field based on the below descriptions. Once all are updated, select Save.   ...
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  • What are the supported browsers?

    The community supports the following browsers at a minimum screen resolution of 1024 x 768. Results may vary if you use zoom to adjust your view to levels other than 100%.   Microsoft Internet Explorer 8, 9, 10 ...
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  • Your 2014 Connected Community Upgrade Guide

    I’ve shared some details on some of the new features and enhancements leading up to today on what you use the most, but I also wanted to provide a guide with steps on what you can do right away to take advantage...
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  • What are impact metrics?

    Impact metrics allow authors to gain insight on how documents, blog posts and discussions are received by the community, including its global reach, impact, sentiment and email.   There are two views of Impact M...
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  • Getting Started

    Welcome to the Connected Community! We want to help you make the most of your membership and this guide offers some helpful overviews, quick links and resources to get you well on your way to connecting, collaborating...
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  • How do I customize email notifications?

    You’re automatically subscribed to receive email notifications for discussions that you post or reply, but you’ll also receive email notifications of invitations to join new communities or groups, mentions...
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