• Where do I go if I have questions?

    There are a couple options on where to go if you have questions:   For how to community related questions, you’re welcome to post them here or as a comment below or in Community Help. However, should your ...
    heatherausmus
    last modified by heatherausmus
  • Valve Cross Reference

    Is there anywhere on this site that I can match a non JCI valve with a JCI equivalent?
    ebeach
    last modified by ebeach
  • Community Guidelines

    Welcome to the Johnson Controls Connected Community! We look forward to you joining the conversation and sharing your ideas, experiences and feedback. To help ensure that the community remains informative, engaging an...
    heatherausmus
    last modified by heatherausmus
  • Facility Explorer & HVAC/R Wholesale Distributors Frequently Asked Questions (FAQs)

    These Frequently Asked Questions (FAQs) are designed to provide a better understanding on who can join and how to join the Facility Explorer and HVAC/R forums. If you have any additional questions after reviewing them...
    heatherausmus
    last modified by heatherausmus
  • What are tags?

    Tags help us keep the community organized and make content easier to find. Think of tags as category names, so use any keyword or keywords that make sense.   To assign tags to a status update: Select Activity o...
    heatherausmus
    last modified by heatherausmus
  • Connected Community Missions & Badges

    A description of all of the current missions that can earn points and badges for you. Try one, such as introducing yourself, to begin earning points.   Badges listed as manual will be awarded on a monthly basis....
    heatherausmus
    last modified by heatherausmus
  • What if I forget my username?

    To retrieve your username:   Click Log in in the upper right corner Select I forgot my username Enter the email address associated to your account Click Send   You’ll receive an email with your ...
    heatherausmus
    last modified by heatherausmus
  • How do I edit my profile?

    To edit your profile:   Log in Select your name in the upper right corner Click Edit Profile Select the Your Profile tab and edit the fields that you'd like to bring up-to-date Click Save   Upon clicki...
    heatherausmus
    last modified by heatherausmus
  • How do I change my password?

    To change your password, follow one of the following two processes:   If you know your password and can log in:   Log in Select the icon after your name in the upper right corner Select Change Password ...
    heatherausmus
    last modified by heatherausmus
  • How do I update my profile bio and expertise?

    To update your profile bio and expertise within your profile, excluding skills:   Login Select your name in the upper right corner Click Edit Profile Select the Your Profile tab and enter your Biography and E...
    heatherausmus
    last modified by heatherausmus
  • How do I register?

    To register and become a member of the connected community:   Select Register in the upper right corner and enter your professional email address. After confirming your email address, you'll be able to create an...
    heatherausmus
    last modified by heatherausmus
  • How do I delete my account totally?

    Cannot find anywhere in help where I can delete my account totally, so would like to know if anyone could give me hint as to how to do this? Thanks Claus
    Claus
    last modified by Claus
  • fx60

    I have been experiencing some email problems through  Gmail on the FX60 checked all my port settings on my router all ok made sure that the smtp settings were correct  will not send out email have cyrpto ins...
    dguenther
    last modified by dguenther
  • 2014 System Update Frequently Asked Questions

    On Monday, September 29, 2014 (rescheduled from Friday, September 19, 2014), we’ll be updating our community login and these Frequently Asked Questions (FAQs) are designed to provide a better understanding of th...
    heatherausmus
    last modified by heatherausmus
  • Community Help

    Need help with the community? Browse the resources below or ask a question in this forum by posting a discussion or commenting on a resource.   If you can't log in or have account specific questions, send an ema...
    heatherausmus
    last modified by heatherausmus
  • How do I update my account privacy settings?

    Select your name in the upper right corner, click Edit Profile and then the Privacy tab.* Set the visibility you prefer to each profile field based on the below descriptions. Once all are updated, select Save.   ...
    heatherausmus
    last modified by heatherausmus
  • What are the supported browsers?

    The community supports the following browsers at a minimum screen resolution of 1024 x 768. Results may vary if you use zoom to adjust your view to levels other than 100%.   Microsoft Internet Explorer 8, 9, 10 ...
    heatherausmus
    last modified by heatherausmus
  • Your 2014 Connected Community Upgrade Guide

    I’ve shared some details on some of the new features and enhancements leading up to today on what you use the most, but I also wanted to provide a guide with steps on what you can do right away to take advantage...
    heatherausmus
    last modified by heatherausmus
  • What are impact metrics?

    Impact metrics allow authors to gain insight on how documents, blog posts and discussions are received by the community, including its global reach, impact, sentiment and email.   There are two views of Impact M...
    heatherausmus
    last modified by heatherausmus
  • Getting Started

    Welcome to the Connected Community! We want to help you make the most of your membership and this guide offers some helpful overviews, quick links and resources to get you well on your way to connecting, collaborating...
    heatherausmus
    last modified by heatherausmus