• Metsys 7 UI and SMP user view

    We have recently upgraded Metasys from version 4 to version 7.  We have also changed to an ADX virtual server.  Is it possible to still have the standard Metasys SMP User View for PC workstations and then th...
    titonium
    created by titonium
  • Has the default username or password changed for FX30E stations

    I have a new FX30E that I can't log into the station on. The platform username and password work fine and when the station is starting, it indicates that it has the factory default credentials but I can't log into the...
    peterdraper
    created by peterdraper
  • The update is cancelled since all communication failed. - tried Host Name (NAE00108D04B558) but received this error: No such host is known.  (Is the Host Name spelled correctly?)"

    The update is cancelled since all communication failed. - tried Host Name (NAE00108D04B558) but received this error: No such host is known.  (Is the Host Name spelled correctly?)" Is it possible to downgrade fro...
    ly-9100
    last modified by ly-9100
  • VAV Selection tool

    I found a VAV selection tool I thought would help me design a project only to find out it required a user name and password. How many times and places do I need a user name and password to get links open in here? Fr...
    dougkramer
    last modified by dougkramer
  • to retrieve backup data

    dear sir/madam, i just replace backup battery for metasys NCM350, when i on the system it seem that the NC cant communicate with DDC. So, what should i do to solve this problem? anyone please help me..
    zazrie
    created by zazrie
  • Anyone with experience with Efficium "ECM Draft Regulator"

    Just wondering if anyone in our community has implemented this relativly new technology. Vendor is claiming fuel savings of 5 - 15% Ref: www.efficiumllc.com    
    rschmidt
    created by rschmidt
  • Connected Community Levels

    Note: This program is suspended as of April 7, 2015 due to the 2015 Community Migration. Learn more.   You can check your level and the number of points you need to get to the next level by clicking the points ...
    communitymgr
    last modified by communitymgr
  • Connected Community Missions & Badges

    Note: This program is suspended as of April 7, 2015 due to the 2015 Community Migration. Learn more.   A description of all of the current missions that can earn points and badges for you. Try one, such as intr...
    communitymgr
    last modified by communitymgr
  • How do I create a private discussion?

    Private discussions limit the audience to your post to only the people you want and appear in the Communications streams of only the people that you’ve selected to include or the recipient has added. Note: P...
    communitymgr
    last modified by communitymgr
  • Where do I go if I have questions?

    There are a couple options on where to go if you have questions:   For how to community related questions, you’re welcome to post them here or as a comment below or in Community Help. However, should your ...
    communitymgr
    last modified by communitymgr
  • Community Guidelines

    Welcome to the Johnson Controls Connected Community! We look forward to you joining the conversation and sharing your ideas, experiences and feedback. To help ensure that the community remains informative, engaging an...
    communitymgr
    last modified by communitymgr
  • Facility Explorer & HVAC/R Wholesale Distributors Frequently Asked Questions (FAQs)

    These Frequently Asked Questions (FAQs) are designed to provide a better understanding on who can join and how to join the Facility Explorer and HVAC/R forums. If you have any additional questions after reviewing them...
    communitymgr
    last modified by communitymgr
  • What are tags?

    Tags help us keep the community organized and make content easier to find. Think of tags as category names, so use any keyword or keywords that make sense.   To assign tags to a status update: Select Activity o...
    communitymgr
    last modified by communitymgr
  • What if I forget my username?

    To retrieve your username:   Click Log in in the upper right corner Select I forgot my username Enter the email address associated to your account Click Send   You’ll receive an email with your ...
    communitymgr
    last modified by communitymgr
  • How do I edit my profile?

    To edit your profile:   Log in Select your name in the upper right corner Click Edit Profile Select the Your Profile tab and edit the fields that you'd like to bring up-to-date Click Save   Upon clicki...
    communitymgr
    last modified by communitymgr
  • How do I change my password?

    To change your password, follow one of the following two processes:   If you know your password and can log in:   Log in Select the icon after your name in the upper right corner Select Change Password ...
    communitymgr
    last modified by communitymgr
  • How do I update my profile bio and expertise?

    To update your profile bio and expertise within your profile, excluding skills:   Login Select your name in the upper right corner Click Edit Profile Select the Your Profile tab and enter your Biography and E...
    communitymgr
    last modified by communitymgr
  • How do I register?

    To register and become a member of the connected community:   Select Register in the upper right corner and enter your professional email address. After confirming your email address, you'll be able to create an...
    communitymgr
    last modified by communitymgr
  • How do I delete my account totally?

    Cannot find anywhere in help where I can delete my account totally, so would like to know if anyone could give me hint as to how to do this? Thanks Claus
    Claus
    last modified by Claus
  • fx60

    I have been experiencing some email problems through  Gmail on the FX60 checked all my port settings on my router all ok made sure that the smtp settings were correct  will not send out email have cyrpto ins...
    dguenther
    last modified by dguenther